When sending specimens outside the lab for testing or other purposes, there are many things to consider. Not just anyone in the laboratory can prepare the specimens for shipment; specific training is required. Staff need to know how to pack the specimens, how to keep themselves and the...
Since 2020, the healthcare industry has lost nearly half a million workers, exacerbating staffing shortages that existed prior to the start of the pandemic. One of the hardest-hit areas is the pharmacy. As of September 2021, the U.S. Bureau of Labor Statistics projected there would be 43,000 ...
Well over 18 months into the COVID-19 pandemic, taking stock of lessons learned and next steps can be a challenge. The industry has encountered a lot in a very compressed time frame, so focusing on specific areas of success as well as ways to improve can help highlight the positive and provide a...
Reconciliation wouldn’t be much of an issue if a patient only went to a single provider for care, or if information was transferred seamlessly. However, this is rarely the case.
Patients move or change doctors, go to nearby ERs or urgent care clinics for emergencies, and can be prescribed...
Pete picked up a rack of specimens that needed to be delivered to the serology lab across the hall. He wore gloves because he was handling specimens, and he pushed the lab exit door open using the knob. He walked across the hallway in his PPE, and he opened the door to the serology lab to...
The one thing healthcare isn’t short on is data. The industry has data coming in from all directions, but that’s not always a perfect scenario—data that is duplicated, low quality, or siloed can present barriers to better analysis. For healthcare systems to improve the way they want, data needs...
Do you ever think about how you think, or come to conclusions, or make decisions? It’s a Philosophy 101 question, but in the healthcare context it means examining how we make assumptions, skip steps, ignore details, and use flawed reasoning when diagnosing or treating a patient. And all those...
After two years of watching and waiting, I have been infected with the COVID-19 virus. I realize that this is nothing special. Millions of others have caught the virus, and some have had a far more devastating time with it than I. Like many others, I have no idea where the infection came from....
