After years of changing and adding new Conditions of Participation (CoP), CMS has finally updated its only guidance for surveyors, State Operations Manual, Appendix A (SOM)....
On August 10, the CDC released its latest provisional suicide estimates for 2022, showing suicide deaths on the rise. There were approximately 49,499 suicide deaths in 2022, or 1,316 more than in 2021. For perspective, the...
While the term might invoke images of restaurants, hotels, and store clerks rather than healthcare, customer service is about working with stressed, unhappy, or potentially violent customers/patients to solve their problems and de-escalate situations.
August is Children’s Eye Health and Safety Month, and while hopefully your laboratory staff aren’t children, they should know the protocols for eye protection when dealing with hazardous materials. American workers experience 2,000 eye-...
DAX Express is an AI-powered solution that automatically documents patient encounters through voice-enabled technology. Clinicians can use the solution to take notes during patient interactions, helping speed up documentation and eliminate administrative burden.
Drug shortages are near a 10-year high, according to the American Society of Health-System Pharmacists (ASHP). Drug shortages can have an impact on patient care, including drug rationing, delays in care, and cancellation of treatment. Drug shortages also affect pharmacy costs in terms of labor...
A new CMS Quality, Safety & Oversight group memo on suicide prevention urges hospitals to go above and beyond to help protect patients from themselves. Accrediting organizations like ACHC and TJC cite resources and offer tools to help.
