Beep. Beep. Beep. The telltale noise of a hospital is the bleeps, the sweeps, and the creeps of the many machines hospital patients are hooked up to during their stay. These machines have alarms—as many as 400 per patient—and many are important. They alert staff if a patient needs immediate...
Briefings on Accreditation & Quality - Volume 22, Issue 3
Shelley Lockard, RN, BSN, physician marketing coordinator at Indiana (PA) Regional Medical Center (IRMC), first encountered the HeartCaring® program, which she now coordinates, by finding a note on her desk telling her that it was to be one...
Briefings on Accreditation & Quality - Volume 22, Issue 3
Many patients’ first experience with a hospital happens in the ED. Hospitals know this and are constantly striving to improve the patient experience in the ED—not an easy task. There are lots of patients, and most, if not all, are worried and anxious.
As patient safety, infection control, and quality improvement professionals continue toward their “path to zero”—as in zero hospital-acquired infections, zero medication errors, and zero wrong-site surgeries—at some point or another, they usually stumble upon resistance. The...
True or false: CMS exempts hospitals that use The Joint Commission for deemed status from having to report a patient death that occurs while the patient is in restaint and seclusi
Member Anne Radtke, accreditation manager with the Ministry St. Michael’s Hospital/Ministry Medical Group sent in this fun survey preparation suggestion: