Editor’s note: Janet Spiegel, MS, is a management consultant who has worked with several payer and provider organizations. She is currently a Lean senior strategic performance advisor at Martin’s Point Health Care in Portland, Maine.
Editor’s note: The following is article first appeared in the April 2016 edition of PSQH, and was written by members of the National Patient Safety Foundation. Patricia McGaffigan, RN, MS is chief operating officer and senior vice president of programs, Caitlin Y. Lorincz, MS, MA is senior...
The failure of workers to comply with PPE guidance is a perennial issue in healthcare. While PPE protects workers from infection and harm, it also plays a key role in patient safety: It keeps employees from accidentally exposing patients to harmful chemicals and bacteria from around the facility...
Editor’s note: A 2016 study published in the Annals of Internal Medicine found that for every hour physicians spend with patients, they spend two hours interfacing with their electronic health records (EHR). A different study found that 14% of physicians have experienced a potential...
March 12–18 marks the start of the 2017 National Patient Safety Awareness Week (PSAW). The week is organized by the National Patient Safety Foundation (NPSF) to increase awareness on patient safety issues. The event is aimed at educating and engaging healthcare professionals and the general...
If you work in healthcare, then you’re probably aware that there’s room for improvement. You’re also probably aware of the deluge of strategies, solutions, recommendations, and guidance on enhancing quality and patient safety—all of which require time, money, equipment, metrics, and manpower you...
It was a long year of big changes; some unexpected, some you saw coming miles away. To help you find what you need, we’ve created our annual PSMJ Index of all this year’s articles and links. We hope you find this helpful in the upcoming year and we look forward to keeping you up to date on all...
Editor’s note: The following is a lightly edited Q&A with Craig Deao, MHA, senior leader at Studer Group, on the role of patient engagement in care quality.
PSMJ: How big a role does patient engagement have in care quality? Deao...
According to the National Institute for Occupational Safety and Health (NIOSH), approximately 8 million American healthcare workers are potentially exposed to hazardous drugs each year. And in May, the Department of Health and Human Services (HHS) released a report critical of CMS surveyors’...
There’s been a flood of different measures and metrics in recent years. CMS, Joint Commission, hospital organizations, and vendors each have their own way of calculating a hospital’s ranking and improving patient care.
While hospitals are already expected to conduct certain surveys by...
