Sometimes it takes a spark to bring about a large, important change in an organization. For St. Alexius Medical Center in Hoffman Estate, IL, changing to an improved electronic policy and procedure program started with a look at a communication breakdown.
Briefings on Accreditation & Quality - Volume 22, Issue 1
As consultants, we still see citations issued to hospitals for failure to adequately monitor clinical contracted services provided to their patients. Do you know whether you are doing a satisfactory job?
Improving nursing-sensitive indicators (NSI) or organizational indicators with a nursing component requires participation of direct-care bedside nurses. Quality improvement (QI) programs designed by organizational-level experts to improve patient care and driven down from the top will not...
Briefings on Accreditation & Quality - Volume 22, Issue 1
As cliché as it might sound, the start of a new year brings a new opportunity to pause and plan for the 12 months ahead. Even though many of us run operations on a separate fiscal year, where budget planning takes precedence for new strategies and projects, I’m a firm believer that the beginning...
Briefings on Accreditation & Quality - Volume 22, Issue 1
