Innovation and design thinking is a fascinating methodology that holds much promise for healthcare. Although other industries, such as manufacturing and telecommunications, have harnessed the power that design thinking can hold, healthcare is just beginning to truly embrace and apply some of the...
One of the most vital parts of providing adequate healthcare is the exchange of information between patient and caregiver. Without clear communication, it can be difficult, and even dangerous, to treat a patient. For patients who have limited English proficiency (LEP), as well as providers, the...
Since 2002, the National Patient Safety Foundation (NPSF) has sponsored Patient Safety Awareness Week (PSAW) as a means of making caregivers, other types of hospital staff, and community members more aware of patient safety issues. This year, the event is being observed from March 7 to March 13...
As we move further into 2010, I’m excited about the opportunities for growth and improvement we have in store for our patient safety programs. The projects, improvement initiatives, and measures of success are neatly described on paper and await skillful execution. However, the sense of...
In 2007, The Joint Commission made an addition to Goal #8 regarding medication reconciliation: Along with compiling a list of medications upon admission, each patient must receive a list of his or her medications upon discharge. (This National Patient Safety Goal is set to be revamped this year...
Q: How should our organization meet compliance with educating patients and their families on multidrug-¬resistant organisms (MDRO), central line–associated bloodstream infections (CLABSI), and surgical site infections (SSI)? Should we discuss these topics with all patients and...
The National Quality Forum (NQF) released a set of 70 measures in January that guide the standardization of electronic data for quality improvement. The measures combine data from two or more electronic ¬sources, such as administrative claims or pharmacy systems.
Editor’s note: The following is an excerpt from the HCPro book Effective Process Management: Improving Your Healthcare Delivery, written by Kenneth R. Rohde, senior consultant at The Greeley Company, a division of HCPro, Inc., in Marblehead, MA.
In October 2008, staff members at Riverside Methodist Hospital (RMH) in Columbus, OH, approached Sheryl Tripp, MSN, RN-BC, nurse manager for the gynecology/gynecology-oncology (gyn/gyn-onc) surgical unit, in hopes of changing the way nurses were issuing patient reports.
Sentara Williamsburg (VA) Regional Medical Center (SWRMC) marked five years without a case of ventilator-associated pneumonia (VAP) in February 2009 and is hoping to report six years this month.
