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Do your patients LIKE your hospital?
Patient satisfaction and quality of care matter to most frontline staff and other hospital employees, and they certainly matter in terms of reimbursement. The Hospital Consumer Assessment of Healthcare Providers and Systems survey measures patient satisfaction in different ways, and the government's Hospital Compare website collects information on mortality rates and other quality measures.
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A membership to Accreditation and Quality Compliance Center provides accreditation and safety professionals with a collection of continuously updated tools, best-practice strategies, and compliance tips developed by industry experts. With two membership options, you can customize your access level depending on your education and training needs.
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