Q: What information should I be sure to include in the performance improvement presentation for surveyors?

The Joint Commission this week released its latest Sentinel Event Alert, this time targeting the safe use of opioids in the hospital setting. Opioids such as morphine, methadone, and oxycodone, the alert states, are among the drugs most often associated with adverse drug events, including...

Q: Who should I consider as good candidates to lead the patient rights chapter?

Organizations that have practiced for the live on-site event always do better for the real thing. Everything from notification of the survey to the process of escorting surveyors to the survey room is much smoother and more organized. The advantage of practicing live is that it provides you...