During summer 2011, AHAP surveyed hospitals coast to coast to gauge how tracer methodology has evolved in recent years and how effective hospitals are finding this challenging, but often pivotal process. Seventy-two percent of respondents reported that they maintain formal tracer...
Briefings on Accreditation & Quality - Volume 23, Issue 4
In 2009, The Joint Commission added Leadership standard LD.03.01.01, ”Leaders create and maintain a culture of safety and quality throughout the hospital,” to recognize that behavior that intimidates others and affects staff morale and turnover can also be damaging to patient care, and to...
The Joint Commission requires healthcare facilities to train employees annually. Part of that training includes best practices for infection control (IC), but effective training requires infection preventionists (IP) to employ training methods based on evidence-based best practices that yield...
The Agency for Healthcare Research and Quality (AHRQ) has released its most recent Hospital Survey on Patient Safety Culture: 2012 User Comparative Database Report, which includes responses from 1,128 hospitals and 567,703 hospital staff, 76% of whom have direct interaction with patients...
Despite sustained attention from hospital leaders, wait times in the University of California, San Francisco (UCSF) ED were considerably longer than desired. Knowing that longer wait times means poor patient satisfaction and a higher risk of poor health outcomes, a team of resident physicians...
Briefings on Accreditation & Quality - Volume 23, Issue 4
In 2009, The Joint Commission added Leadership standard LD.03.01.01, ”Leaders create and maintain a culture of safety and quality throughout the hospital,” to recognize that behavior that intimidates others and affects staff morale and turnover can also be damaging to patient care, and to...
The Joint Commission tracks and trends the most-cited standards to help healthcare organizations identify where the most challenging areas in the year’s surveys are occurring. The Joint Commission has released the latest list this week.
Has a Joint Commission surveyor ever called you by the wrong name? Did you accidentally fumble your words while presenting the findings of your mock tracer to leadership? Or maybe you answered a series of survey questions perfectly only to find out you had a huge piece of spinach in your...
