The coronavirus pandemic and social distancing requirements prompted many healthcare organizations to start or expand their telehealth programs using webcams, phones, and computers to conduct virtual doctor’s appointments. In March, after the pandemic took hold in the United States, telehealth...
In general, both CMS and The Joint Commission (TJC) require education for patients as needed about the patient’s particular condition(s). CMS requires certain patient education under medication management and discharge planning Conditions of Participation, while TJC under Provision of Care...
In the last few months, The Joint Commission (TJC) has updated several of its hospital accreditation standards, but there are no real surprises, given that most of the changes are related to last year’s long-awaited revisions to the CMS Conditions of Participation(CoP) on...
While healthcare and law enforcement do not perform the same job, staff in both industries have many similarities. Both work in high-stress environments. Both often work with people who are upset,...
The Joint Commission (TJC) issued several statements about resuming surveys that were suspended at the beginning of the COVID-19 patient surge in March. Just like other agencies during this fast-moving response to the coronavirus, much of the guidance continues to be updated.
Consider adding one or more information technology experts to your survey response team if you are anticipating surveys from CMS, The Joint Commission (...