The Joint Commission Center for Transforming Healthcare released a new Hand-off Communications Targeted Solutions Tool™ (TST) to help health care organizations with the process of passing patient information between caregivers to prevent miscommunication-related errors.
You can have the best policies and procedures in the world, but if communication and understanding by those who need to know is not available, the intent of the patient rights chapter will never come to fruition. The chapter captain assigned to patients’ rights, with guidance from the...
Q: During our recent survey, the surveyor cited lack of proactive determination of FPPE for a physician and lack of specific criteria identified to be evaluated. How can I clarify this?
Briefings on Accreditation & Quality - Volume 23, Issue 7
The range of accreditation options is wider than it's ever been. Hospitals and healthcare systems have more options to weigh than ever before. During his presentation at the 2012 Association for Healthcare Accreditation Professionals Conference in Orlando, Fla., Gregory Finch, system director...
Briefings on Accreditation & Quality - Volume 23, Issue 7
Part of AHAP's role as an accreditation specialist network is to provide survey coordinators the chance to swap stories about recent surveys. Part of this is for curiosity's sake-what was your surveyor like? What was the tone of the visit? But it is also a chance to try to find a way to predict...
In today's world of healthcare, hospitals have to measure nearly everything related to quality and patient safety. There are lots of metrics, many tied to reimbursement. Some are very specific, and some are reported to multiple outside agencies. There is no doubt that hospitals...
