Occurrence Reporting: Building a Robust Problem Identification and Resolution Process, Second Edition
You already captured the data. Now use it to make real improvements in your patient care.
With the increased emphasis from CMS and The Joint Commission on reducing adverse events, it’s more important than ever to have an effective occurrence reporting process. This updated resource by performance improvement expert Kenneth R. Rohde provides practical techniques to help you better analyze your occurrence reporting process, use your data to gain superior insight into why errors occur at your organization, and make improvements that decrease adverse events and enhance patient care.
Useful tools like self-assessment questions to evaluate reporting, a screening workflow, and a checklist for good corrective actions are included to help quality and risk professionals understand the big picture of occurrence reporting and how to ensure it is implemented effectively.
This book will help hospital quality professionals:
- Refine and improve their existing occurrence reporting system using a proven six-step approach
- Arm themselves with the right data to become an effective change agent in their organization
- Develop an occurrence reporting process that decreases adverse events and enhances patient care
- Improve their report screening process
- Easily identify trends through detailed, efficient analysis methods
- Organize and prioritize their reports through effective coding
- Implement successful corrective actions through ongoing tracking and evaluation
This freshly updated edition:
- Goes beyond simply reporting issues to help professionals establish an integrated program for identifying and resolving problems within the organization
- Includes all-new chapters on how Patient Safety Organizations (PSO) impact the occurrence reporting process
- Reviews how to get the most value from the Common Formats even if you don’t participate in a PSO