Q&A: Ongoing compliance success: Determining the approach

Q: What are some key steps to consider in maintaining ongoing survey readiness?

A: You can’t ensure survey readiness single-handedly. However, you can improve your chances of success by involving the right people. These people should be in a position to challenge practices in your organization by being able to assess current policies and procedures. These people should also be in a position to leverage change and improvement related to identified issues. You’ll also want to match their skills and expertise to the focus of the standards. For example, the director of pharmacy can be your lead counterpart for medication management. Remember to consider participation across the organization. Don’t limit your approach to the inpatient units. Consider ambulatory clinics such as respiratory clinics, ambulatory care clinics, wound clinics, home care, and other off-site locations. You want to be able to obtain the best picture and assess the consistency of practices across and throughout your organization.