Q&A: Ongoing compliance success: Key stakeholders
August 6, 2013
Q: What are some key steps to consider in maintaining ongoing survey readiness?
A: Who are the key stakeholders in any ongoing compliance readiness approach? Most likely they will include:
- You, the survey coordinator
- The performance improvement (PI) director
- Senior managers such as the CEO or chief operating officer (COO), CMO, CQO, vice president, medical director, or physician leaders
- Frontline managers from the multidisciplinary care team (nursing, pharmacy, respiratory, dietary, etc.)
- Staff and management involved in education and competency assessment
The size and complexity of your organization and your team’s skill set will help you determine the best approach.
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Quality & Errors