Staff Challenge Question: Communication

True or false: If data collection shows that handoff communication results are not falling within the established time frames, the hospital can simply continue to monitor results. There is no need to take action unless you have established at least a 12-month trend.

1. True

 

2. False

Training Tips: The AHAP Staff Challenge is the perfect way to regularly train your staff. If the challenge is a question, forward the e-mail to your staff. Once they answer the question, they will receive immediate feedback on their answers.

If your staff doesn't have e-mail access, use this question in different, creative ways. You can use the question and answer in:

• Posters
• Tent cards placed on tables in staff lounges and cafeterias
• Handouts or quizzes distributed at team meetings
• Reference binder available in staff areas
• Paycheck stuffers
• Newsletters