As hospitals and health systems continue to seek solutions to workforce staffing—particularly nursing—many are veering away from traditional methods and embracing new ways of attracting and retaining employees.
With healthcare cyberattacks on the rise, the Joint Commission has issued guidance for health system executives on how to react once a data breach has been detected.
(Departmental workplace violence risk assessment courtesy of Bryan Warren, president and chief consultant for WarSec Security; for more information on this tool, go ...
“One thing behavioral healthcare can do is get rid of unnecessary rules—rules that have been developed for staff convenience or organizational reasons like cost, rather than for patient comfort and care,” says Kevin Ann Huckshorn, PhD, MSN, RN, ICADC, a licensed mental health...
Review the latest recommendations for controlling methicillin-resistant Staphylococcus aureus, more commonly known as MRSA, with your infection prevention and control team as well as your medical staff leadership.
After years of changing and adding new Conditions of Participation (CoP), CMS has finally updated its only guidance for surveyors, State Operations Manual, Appendix A (SOM)....
On August 10, the CDC released its latest provisional suicide estimates for 2022, showing suicide deaths on the rise. There were approximately 49,499 suicide deaths in 2022, or 1,316 more than in 2021. For perspective, the...
While the term might invoke images of restaurants, hotels, and store clerks rather than healthcare, customer service is about working with stressed, unhappy, or potentially violent customers/patients to solve their problems and de-escalate situations.