We hear it time and time again in healthcare: It's all about communication. This is particularly important and complex in the area of patient rights. Misunderstandings abound on both sides of healthcare equation-patients may not know or understand their rights, while staff may not be sure how to...
Conducting a timeout, including the use of a checklist, before beginning a surgery is a well-known requirement of The Joint Commission-it has been a standard of quality care for years now. Staff in operating rooms are used to systematically ticking off checklists, and just about...
Conducting a timeout, including the use of a checklist, before beginning a surgery is a well-known requirement of The Joint Commission-it has been a standard of quality care for years now. Staff in operating rooms are used to systematically ticking off checklists, and just about...
A recent study from Truven Health Analytics found that 71% of ED visits made by patients with employer-sponsored insurance coverage are for non-urgent issues or are preventable with proper outpatient care. Source:...
At Baylor Health Care System, many nurses do more to develop professionally than simply attend continuing education meetings and classes, including one program that conducts practice-based projects and awards cash bonuses for completion.
In 2011, the 311-bed Lucile Packard Children's Hospital in Palo Alto, Calif., was beginning to use its Packard Quality Management System as a methodology for improvement, empowering employees to identify and solve routine work problems, and design and implement better...
The Joint Commission has proposed a new National Patient Safety Goal (NPSG) for 2014 related to the management of alarms. Field review ended February 26.
Massachusetts General Hospital (MGH) recently developed a protocol to use a Web-based standardized clinical encounter to evaluate providers' ability to assess the risk of suicide.
