Discharge planning and follow-up phone calls are never easy. It's a perennial challenge for healthcare organizations as each tries to find its own pattern or process to maximize the benefits of the calls while minimizing the stress on patients and staff.
In 2011, the 311-bed Lucile Packard Children's Hospital in Palo Alto, Calif., was beginning to use its Packard Quality Management System as a methodology for improvement, empowering employees to identify and solve routine work problems, and design and implement better...
Briefings on Accreditation & Quality - Volume 24, Issue 4
Healthcare has come a long way in identifying safety issues-even the possibility of safety issues-but as many quality directors and frontline staff know, identifying is not solving.
Hospitals in Connecticut—from Bridgeport to Greenwich and beyond—have looked toward the aviation industry and other high-risk professions to help them operate more smoothly and safely, according to the...
Health insurance providers have spent less than 1% of the premium dollars they collected from policy holders on quality initiatives, a Commonwealth Fund study said. Source: ...
Join us for the 7th Annual Association for Healthcare Accreditation Professionals (AHAP) Conference on June 6-7 in Las Vegas! Previous attendees can attest – The AHAP conference provides invaluable knowledge and education on quality improvement, Environment of Care, and compliance...
