Medication errors, patient identification errors, and surgical errors are some of the unfortunate events that take place all too frequently in healthcare. In the constant battle to prevent these adverse events, one word keeps cropping up: checklists.
Improving nursing-sensitive indicators (NSI) or organizational indicators with a nursing component requires participation of direct-care bedside nurses. Quality improvement (QI) programs designed by organizational-level experts to improve patient care and driven down from the top will not...
Briefings on Accreditation & Quality - Volume 22, Issue 1
Sometimes it takes a spark to bring about a large, important change in an organization. For St. Alexius Medical Center in Hoffman Estate, IL, changing to an improved electronic policy and procedure program started with a look at a communication breakdown.
Briefings on Accreditation & Quality - Volume 22, Issue 1
As consultants, we still see citations issued to hospitals for failure to adequately monitor clinical contracted services provided to their patients. Do you know whether you are doing a satisfactory job?
As cliché as it might sound, the start of a new year brings a new opportunity to pause and plan for the 12 months ahead. Even though many of us run operations on a separate fiscal year, where budget planning takes precedence for new strategies and projects, I’m a firm believer that the beginning...
