Systemic change does require visionary leadership. The board of trustees for our facility established a new three-year strategic plan based on our six indicators of success. One such indicator is Quality & Patient Safety, and the board determined that this indicator should include a vision “...
The term “malpractice” often invokes images of courtrooms and spiraling insurance rates, but malpractice data can often be used for the purpose of fostering patient safety. In the surgical world, that information is increasingly more important as the amount and types of surgeries performed climb...
The concept of a just culture is relatively new to the healthcare industry and has become a critical and necessary component of any organization’s approach to improving patient safety. I have quickly learned the importance of just culture as I review patient safety events, attend root cause...
Briefings on Accreditation & Quality - Volume 21, Issue 8
Shelia Hull, RN, Joint Commission specialist at Pikeville (KY) Medical Center, was with the organization just a few months before the latest PPR was due to The Joint Commission. At that time, Hull and her supervisor discovered the organization had fallen out of compliance with its timing...
Briefings on Accreditation & Quality - Volume 21, Issue 8
Survey coordinators are challenged to help their organizations navigate accreditation requirements, assess their organization’s compliance, and coordinate survey visits. Today more than ever, with limited available resources, organizations must be sure that resources used to fix issues...
Briefings on Accreditation & Quality - Volume 21, Issue 8
Patients expect that every safeguard is in place when receiving healthcare services. The challenge is how to make this happen with the complexities of the system in which healthcare is delivered, as safe medication practices lie within the purview of multiple individuals. A 2006 study by the...
Until 2007, nurses at Riley Hospital for Children in Indianapolis relied on traditional shift change reporting methods to communicate patient care information from caregiver to caregiver. But when challenged by Riley’s leadership team to find ways to improve hospital documentation, the Clinical...
Briefings on Accreditation & Quality - Volume 21, Issue 8
In April 2008, Baystate Medical Center (BMC), a 653-bed teaching hospital in Springfield, MA, began implementation of its Bar Code Point of Care technology to positively impact medication administration in reducing errors.