As a healthcare accreditation consultant and quality management professional, I have been exposed to a variety of improvement models within healthcare organizations: Plan, Do, Check, Act (PDCA), Total Quality Management (TQM), Continuous Quality Improvement (CQI), Quality Control (QC), and Rapid...
Briefings on Accreditation & Quality - Volume 21, Issue 1
Let’s throw a pair of numbers out there: 26% and 3%. Those are the percentages for emergency department (ED) diversion rates Providence St. Joseph Medical Center, Burbank, CA, saw prior to and after targeting the topic for improvement with Six Sigma.
Briefings on Accreditation & Quality - Volume 21, Issue 1
Every month, Briefings on The Joint Commission brings you the latest news in Joint Commission survey preparation, standards interpretation, and best practices, as well as CMS and other hospital accreditation-related topics. This month, we look at Lean Six Sigma’s growing role in hospital...
