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Book excerpt: Survey Coordinator’s handbook —The Introduction of Criticality

Sometimes as you get ready for survey, you just need a review of the basics. In the following excerpt from HCPro’s  Survey Coordinator’s Handbook, 21st Edition, we offer you an introduction to the concept of criticality. (To learn more about the book, by author Jodi Eisenberg, MHA, CPHQ, CPMSM, go to https://hcmarketplace.com/survey-coordinators-handbook.)

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