Better quality through better scheduling

Healthcare’s relationship with technology is complicated. On the cutting edge of care, the industry often struggles with nonmedical tools and processes that other industries have already adopted. These tools, however, can be vital to improving patient engagement and decreasing barriers to effective care.

A recent report from KLAS called “Patient Perspectives on Patient Engagement Technology 2022” talks about patient, provider, and vendor alignment on patient engagement technology and which of these technologies are most desirable for the patient. Rising to the top of that list are tools that help patients schedule, register for, or check in to an appointment; refill prescriptions; communicate with a physician’s office before a visit; and find a doctor.

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