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We’ve always done it the wrong way: The safety risks of normalized deviance in the laboratory

When there isn’t an immediate consequence to an unsafe behavior, in the laboratory or elsewhere, people can easily mistake “nothing bad happened” with “nothing bad will ever happen.” This leads to normalized deviance, where laboratory safety policies and standard operating procedures (SOP) are ignored or broken as standard practice. Such a state will always lead to harm—it’s just a matter of when, says Dan Scungio, MT(ASCP), SLS, laboratory safety officer for Sentara Healthcare in Virginia.

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