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The upside of ISO certification
In August, Morehead Memorial Hospital of Eden, North Carolina, became the 150th hospital in the United States to receive ISO 9001:2008 certification from DNV-GL Healthcare. To earn it, Morehead had to undergo four years of preparation and surveys from the DNV, in addition to meeting CMS requirements.
However, DNV-GL doesn't require that hospitals get ISO certification for accreditation. Which raises the question: Why should a hospital expend the effort for a voluntary certification?
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