Webinar: Occurrence Reporting: How to Report, Identify, and Resolve Problems

Presented on: February 27, 2018, 1:00-2:30 p.m. EST
Speaker: Kenneth R. Rohde
Program Level: Intermediate
Registration: http://hcmarketplace.com/occurrence-reporting-how-to

Summary: CMS and The Joint Commission are placing more emphasis on reducing adverse events, which means hospital quality professionals are under pressure to have an effective occurrence reporting process in place. In this 90-minute webinar, performance improvement expert Kenneth R. Rohde provides practical techniques and advice to help participants analyze their occurrence reporting process, use data to learn why errors occur, and make improvements that will strengthen patient care and reduce adverse events.

At the conclusion of this program, participants will be able to:

• Perform a quick self-assessment of their occurrence reporting and Problem Identification and Resolution (PIR) process
• Understand the overall process flow for dealing with occurrences and events
• Develop a strategy to manage their reporting volume
• Understand the importance of effective and timely screening
• Establish a Graded Approach for analysis
• Move from “Problem Identification” to real, cost-effective “Resolution” by understanding good corrective actions
• Demonstrate to their leadership the tangible safety and economic value of a good PIR process

Who Should Listen?

• Risk managers
• Quality and performance improvement directors and professionals
• C-suite
• Department leadership
• Organization financial leadership