“One thing behavioral healthcare can do is get rid of unnecessary rules—rules that have been developed for staff convenience or organizational...Read More »
While the term might invoke images of restaurants, hotels, and store clerks rather than healthcare, customer service is about working with...Read More »
More than 80% of hospitals recently surveyed by the American Hospital Association are collecting data on social determinants of health (SDOH),...Read More »
Staffing is a complex decision based on the experience and clinical expertise of the nurse, care team, resources, and patient needs,” AONL said in...Read More »
“Often the work drives us together, but again, then it gets to that difference between ‘we connect when we have to because the work demands it’...Read More »
EHR platforms are complex and costly and require a lot of planning to make sure they're a good fit for a health system. Here are 8 recommendations...Read More »
Today’s healthcare landscape and patient expectations continue to change, and at the same time, the standard of optimizing healthcare performance...Read More »
