Quality & Errors

Healthcare facilities have made huge strides in improving infection prevention and control...Read More »

False negative diagnoses are likely the largest source of death linked to medical errors in the United States, a new ...Read More »

For the good of providers and patients, behavioral healthcare facilities need to prioritize good customer service, says Kevin Ann...Read More »

Concerning results from a poll of transgender and gender-nonconforming (TGNC) youth show that ...Read More »

Jeff Salvon-Harman, MD, CPE, CPPS, vice president at the Institute for Healthcare Improvement, spoke with PSMJ ...Read More »

“Often the work drives us together, but again, then it gets to that difference between ‘we connect when we have to because the work demands it’...Read More »

EHR platforms are complex and costly and require a lot of planning to make sure they're a good fit for a health system. Here are 8 recommendations...Read More »

Today’s healthcare landscape and patient expectations continue to change, and at the same time, the standard of optimizing healthcare performance...Read More »

...Read More »

Creating and sustaining a culture of safety has been a challenge for many healthcare organizations, but the objective value in having one can’t be...Read More »