I was recently out to a business lunch and had an amazing server who clearly delighted in the work she was doing. When a colleague complimented her service excellence, she replied, "I think of each table as a new experience." She went on to describe her good fortune to work in an environment...
Q During a tornado watch or warning, should we move ICU patients to an interior hallway? If so, what additional resources are required (e.g., staff, portable equipment, emergency power outlets)? If we are not able to move these patients, what steps should we take?
The Joint Commission released its latest Sentinel Event Alert this morning highlighting the need for healthcare facilities and staff to maintain radiation doses as low as possible during diagnostic imaging in order to decrease exposure to repeat doses. The Alert asks healthcare organizations...
The Joint Commission requires a history and physical to be completed on all inpatients. The H&P can be done up to ______ days in advance of admission but must be completed no later than _____ hours after admission.
True or False: One of the frequently occurring patient errors has to do with caregivers selecting either the wrong patient or the wrong treatment, care, or service. This is behind the rationale prompting the NPSG requiring the use of two patient identifiers.
In an effort to ensure more reporting of adverse events, Minister for Health James Reilly is considering a number of proposals that would impose stiff sanctions if providers fail to inform patients of medical errors,...