High reliability is a new term for an old concept: providing the highest quality products or services consistently and uniformly to all customers. There has been a host of tools, guidelines, initiatives, and programs focused on high reliability in nearly every industry....
In August, Morehead Memorial Hospital of Eden, North Carolina, became the 150th hospital in the United States to receive ISO 9001:2008 certification from DNV-GL Healthcare. To earn it, Morehead had to undergo four years of preparation and surveys from the DNV, in addition to...
There are two words hospital officials do not want to hear during a Joint Commission survey: "immediate threat."
Yet that was the harsh reality facing officials several months ago at Virginia Mason Hospital in Seattle, a healthcare facility that has been widely...
Briefings on Accreditation & Quality - Volume 27, Issue 10
The Joint Commission's new standards for residential and outpatient eating disorder programs went into effect on July 1. The standards expand and add more specific guidelines on the care of eating disorder patients. It's important to note that these standards only appear in the...
There was once a time when physicians played an authoritarian role. It was thought that the best medical outcomes were achieved when patients were left almost entirely in the dark, submitting to the medical expertise of the doctor.
During the 71st session of the UN General Assembly in New York City last week, https://goo.gl/kK2RCe the world’s governments discussed the increasing dangers posed by AMR infections and doubled down on the need for national and international AMR action plans...
In a newly published analysis, the ECRI Institute reviewed 7,600 wrong-patient events in 181 hospitals. Roughly 9% of those errors resulted in a patient being hurt or dying, despite the fact that most of the identification mistakes were preventable.