The Joint Commission has published an FAQ addressing texting orders on its Frequently Asked Questions (FAQ) page for the following accreditation programs:
I've been attending a lot of patient safety and quality conferences lately-‘tis the season. As conferences generally go, some are valuable and the networking is great; others are not overly helpful; and the opportunities for learning from others are slim to none.
In healthcare facilities across the United States, x-rays and CT scans are used widely and often. Because of them, patients rarely undergo risky exploratory surgery, and countless lives are undoubtedly saved because the correct diagnosis was made with the help of the picture...
In November 2010, The Joint Commission issued a Sentinel Event Alert requiring all hospitals to screen patients who do not present with a primary mental health diagnosis and are treated in general hospitals in medical-surgical units and the ED, in addition to those patients who...
In healthcare facilities across the United States, x-rays and CT scans are used widely and often. Because of them, patients rarely undergo risky exploratory surgery, and countless lives are undoubtedly saved because the correct diagnosis was made with the help of the picture...
With the advent of electronic health record implementation, never-ending administrative duties, and unrelenting changes, it's no surprise that practitioners often talk about losing the joy of caregiving. In fact, many patient safety and quality conferences have begun to focus on this theme....
Hospitals have been working toward better patient satisfaction for years. Now, with patient experience survey results posted publicly and a new national value-based purchasing system in place, it's more important than ever to understand what positively and negatively affects a...
Hospitals have been working toward better patient satisfaction for years. Now, with patient experience survey results posted publicly and a new national value-based purchasing system in place, it's more important than ever to understand what positively and negatively affects a patient's time...
I was recently out to a business lunch and had an amazing server who clearly delighted in the work she was doing. When a colleague complimented her service excellence, she replied, "I think of each table as a new experience." She went on to describe her good fortune to work in an environment...
