When Fredonia (KS) Regional Hospital looked into updating its utilization review program, it focused on two key areas: involving the right people and being aware of its communication with the medical staff and its bylaws.
In every workplace, no matter the field, there is likely to be certain conflicts between employees and at least one employee who exhibits disrespectful or disruptive behavior. Healthcare is no exception—except bad behavior in healthcare puts patients’ lives at stake.
Briefings on Accreditation & Quality - Volume 21, Issue 10
One of the key activities in any survey—mock or the real thing—are those precious moments when surveyors corner a frontline staff member to answer some pertinent questions. The fact is that much of your survey success rests in the hands of the folks at the point of care and point of service in...
True or false: It is not necessary to use two patient identifiers when you are administering medications to a patient you have been taking care of and you know the patient’s medications.
A new report released by The Leapfrog Group shows that computer physician order entry (CPOE) systems can potentially miss half of routine medication orders and one-third of potentially fatal medication orders.
The report is based on a study of 214 hospitals that tested their CPOE...
I was always certain that my career in patient safety would be in the delivery sector, in health systems, hospitals, or clinics—settings in which clinicians and patients interact. Based on time spent as a frontline staff member and later as a leader in patient safety, I was sure that this was...
