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These 14 CLAS standards are organized by themes: Culturally Competent Care (Standards 1-3), Language Access Services (Standards...Read More »
Editor's note: Below is the conclusion of our article from the April edition of BOJ on the recent survey experience of Alexian...Read More »
Ten years ago at Johns Hopkins Hospital in Baltimore, two patient safety culture assessment survey tools were...Read More »
No one in healthcare ever wants to hear about a serious clinical adverse event occurring, especially in his or her own hospital...Read More »
After reading this article, you will be able to: Read More »
Most healthcare leaders agree that quality improvement is a team effort. But the question is, how big a team?Read More »
What is a good way to test our medication management and first-dose review?Read More »
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Many patients’ first experience with a hospital happens in the ED. Hospitals know this and are constantly striving to improve...Read More »
