The Federal Emergency Management Agency offers this checklist to use as you review your orders of command succession, which is required for your emergency preparedness planning.
This article and checklist are a starting points on apologizing patients after an adverse event, as well as doing a root cause analysis to discover what went wrong.
In January 2009, all eyes were on the Hudson River when a plane flying out of New York’s LaGuardia Airport crash-landed in the river after...Read More »