Leadership & Finance

Surveyors continue to focus on the monitoring of contracted services. This article and accompanying checklists shows you how to get on top of it.

Examples of who should be in a chapter team, goals, and tasks.

Use forms such as these to develop a list of the clinical contracts that Joint Commission surveyors might ask to review, along with the non-clinical contracts the CMS has shown an interest in.

Project management tool to help the accreditation coordinator monitor compliance activities.

Project management tool to help the accreditation coordinator monitor compliance activities.

A fill-in-the-blank contract listing the responsibilities and expectations of those working on a quality improvement program.

This article and checklist are a starting points on apologizing patients after an adverse event, as well as doing a root cause analysis to discover what went wrong.

High-reliability markers to assess checklist design and implementation

A blank Report Out Form, with rooms for your project's name, date, objectives, metrics, and analysis.